ORDER POLICY: Your items will be dispatched within 2-3 days, factoring in holidays and weekends. The standard delivery period is 5-8 days from the moment your order leaves Shelter. Please bear in mind that Mammoth Lakes, while picturesque, operates like an island, and the travel time of your orders may be influenced by weather conditions, whether storms or sunny skies.

RETURNS POLICY: At Shelter Distilling, our commitment is to offer our patrons impeccable service, top-quality goods, and, naturally, delectable spirits.

If there is an error with your order, kindly reach out to us at orders@shelterdistilling.com within 5 days of your delivery to facilitate a
return or exchange. In such cases, returns are generally accepted within 5 days of the initial purchase. Refunds are promptly processed upon receiving the returned product and are typically reflected in your bank account within 3-5 business days after the bank processing period.

Thank you for Seeking Shelter!